Sales FAQs

Why should I use a fingerprint reader?

To save time on data entry, prevent buddy punching and cost- saving as it is all on your fingertips!

I always have difficulties getting my fingerprint read. How would I know if it works for this fingerprint reader?

We can do a demonstration as well as a proof of concept! Feel free to contact us at 03- 5191 7818.

Why should I use VIRDI fingerprint reader?

We are patented with live and fake fingerprint detection technology.

Why should I use UNIS fingerprint software?

Apart from Time and Attendance, we can cater to various applications such as Access Control, Visitor Management, Mobile Key, Car Park Access and Meal Management.

What if I would like to have a customised application?

Our software engineers have created different customised applications in the past; so yes, we would be delighted to hear your thoughts!

Do you have an Anti- Pass back application?

Yes, we do!

How long would the warranty period be for the fingerprint reader?

There is a one-year warranty for the fingerprint reader, while the sensor has a 10-year warranty!

If the environment of my company is dusty, will the fingerprint reader still work?

Yes, most of our fingerprint readers are at IP 65; which means they are dust and water-resistant.

What if one of my factories is in a very isolated environment with not internet connection? How do I retrieve the data?

We have a USB Data Download, that can be plugged in the reader to retrieve the data. Once you are back in the office, your USB can then be plugged into your desktop and you will be able to go through the data.

What if I would like to bring the fingerprint reader for events or construction sites?

Yes, that is possible; the fingerprint reader can be installed with a handle and a box which makes it portable!

Technical FAQs

How do I get the raw data from the fingerprint reader?

If you have the UNIS software downloaded as a client into your desktop, you can view the data real time.

Can I still use the fingerprint reader when a power failure occurs?

Yes, you can. There is a battery in a UPS box that lasts the fingerprint reader for 12 hours if used for a Time and Attendance application.

What happens to my data during a power failure?

There is a memory chip in our fingerprint reader that can store the data. Once the power is back on, the data will immediately be sent to your server.

Apart from fingerprint, can I use the reader concurrently with access cards?

Yes, you can, either with RF card or Mifare Card.

Can I use more than one different type of VIRDI fingerprint reader in my company?

Yes, feel free to mix and match!

Can I use the fingerprint reader at different locations and connect them all to a centralised server in the HQ?

Yes, that works as well, provided there is a fixed IP address at the HQ.

How often do I need to enrol my staff?

It will just be a one-time enrolment!

Can your software cater to administrations rights? For example, only a certain manager is allowed to add or edit the profile of a staff.

Yes, we can do that!

How do I enrol my staff?

You can either use a Fingerprint Enrolment Unit to connect to your desktop and conduct the enrolment through the comfort of your desktop, or you can just enrol the staff yourself or administer someone else to enrol directly by the reader!

What if the maximum number of logs have been reached in the fingerprint reader?

The first log in the reader will be displaced when the maximum number of logs have been reached. For an example in AC- 2100 plus, the maximum number of logs is 100,000. When the 100,001th log is reached, the 1st log in the reader will automatically be displaced.

UNIS T&A FAQs

What are the various summary reports that can be produced?

Late report, early departure report, absenteeism report and break time report.

Can I have multiple shifts in a day?

Yes, we can cater to multiple shifts in a day.

Can you cater up to a 24-hour work shift?

Yes, we can create a customisation for you.

Can I check if a staff Overtime through the software?

Yes, if there is a start and end time fixed for the staff, you can check if a staff Overtime.

Can you create an auto- rotation in shift work through the software?

Yes, we can create a customisation for that.

Does the software calculate for me the working hours of a staff?

Yes, it does.

Can multiple break times be set for a shift?

Yes, a shift can have up to 5 breaks per day.

If needed, can I modify the hours and clocking of a staff?

Yes, you can.

Will the raw data from the fingerprint reader be automatically processed in the software?

Yes, you can immediately search for the data required in the software.

Can I have a customised pay rate based on their type of shift work?

Yes, we can have it customised for you.