Biometrics Service & Support
At CTI Resources Sdn Bhd, we pride ourselves with the services and support that we provide to our clients. We can cover a range of support, such as the provision of phone support, TeamViewer and on- site troubleshoot, due to the availability of in- house technicians based in Shah Alam. On top of that, maintenance and services that we provide include the repair and replacement of faulty terminals, software and hardware maintenance, supporting customised Time Management Software, housekeeping of old files and many others. With that being said, we have customised maintenance contracts that include various support and services as per requirement and requests of the client.
We understand our clients range from different SMEs to multinational companies, that uses various time and attendance software as well as the database. With our experienced in- house technicians, we can integrate with the most time and attendance software and have been working with a huge range of software houses in the market. We have also carried out numerous customisations in the past, to suit the specific needs and requests of clients, such as Logistic Management, Vendor Management, WorkForce Optimisation, Staff Force Optimisation and Property Management, just to name a few. Apart from that, the popular ones are Time and Attendance, Access Control, Visitor Management, Car Park Access, Guard Patrolling and Meal Management. Hence, if there is anything you have in your mind, we would love to hear your thoughts!